AI staff: a team that does the work inside your system
AI staff who do the work, not just give advice
Each AI staff member has a name, a role and the rights you gave it. They write and translate texts, keep orders, bookings and customer records up to date, and sort support requests. They work as a team and hand tasks to each other and to people. Every action is recorded: who did it and on whose behalf.
Not a single chatbot, but a team with roles
An ordinary chatbot answers a question and waits for the next one, while the work stays with you. Sapphire AI staff finish the work inside your system, each in its own role.
A name, a role and rights
You decide who is on the team: for example, one AI for texts and translations, one for orders and one for customers. Each gets its own rights, but never more than the person it works for.
They hand tasks to each other
One AI splits a big task into parts, and others work on them in parallel. The result goes to a person for review or to the next AI. People and AI work together on shared task boards.
ChatGPT, Claude and voice
You can connect ChatGPT or Claude to your system with the rights you grant. The built-in AI staff run on AI from different vendors: OpenAI, xAI Grok, Mistral and others, and you can switch between them. You can also talk to your AI staff by voice.
They work across the whole system, not just in the CRM
AI staff use the same functions as your team: in every module you have, and with your real data.
Website and languages
They write, rewrite and translate pages, articles, news and product descriptions, and publish what you allow them to.
Online shop
They find product specifications, prepare descriptions, keep the catalogue in order and analyse sales.
Online booking
They check free time slots, coordinate services and specialists, and move bookings according to your rules.
Customers and sales
They keep customer records, tasks, deals and campaigns up to date, prepare reports and keep the customer base clean.
Customer support
They sort requests, summarise conversations, pass each question to the right person and draft replies.
Automation without losing control
An AI staff member gets specific rights, not free access to the whole system.
The same rights as people, or fewer
An AI staff member can do no more than the person it works for. You can restrict it further: to one role, one support queue or one section.
Every change is checked
Before saving, the system checks every change, never lets outdated data overwrite newer data and creates no duplicates if an action is repeated.
Every action is recorded
The log shows which AI staff member did what, when and on whose behalf. Changes can be reviewed and restored from the history.
Passwords and access stay with people
Passwords, keys and permission management stay with people. Emails can be kept as drafts for review, and pages published only after a second person approves them.
Start with the work that takes the most hours
AI staff are part of the Sapphire I.C.D.S. core. Add the shop, booking, CRM and support where AI will save you the most time. AI usage is billed directly by the AI service, for example OpenAI.
Sapphire I.C.D.S. Core Platform
The base for a multilingual business website: pages, menus, articles, news and AI staff in one system.
Sapphire Emporium
An online shop with catalogue, cart, payments, orders, stock, promotions and returns in one system.
Sapphire Tempus
Online booking for services: staff, schedules, free slots, rescheduling, cancellations and payments in one place.
Sapphire CRM
Customers, deals, tasks and sales reports in one place. Your team sees every customer from the first enquiry onwards.
Sapphire Support
A customer help desk: requests, queues, assignees, conversations and the full history of every case in one place.
Show us what your team repeats every day
Describe the task, the services you use and the decisions a person has to make. We will suggest what your AI staff should take over first and where a person should keep the final check.