Website, shop, bookings and customers in one system with AI staff
Website, shop, bookings and customers — in one system with AI staff
Sapphire replaces a patchwork of separate services: a website in the languages you need, an online shop, online booking, a customer base with email and campaigns, and support. AI staff take over the routine: they write and translate texts, sort incoming mail, and keep orders, bookings and customer records up to date. You see every step they take and decide what they are allowed to do.
Everything your business needs online — instead of five different services
Switch on only the parts you need. They all work with the same customers, products and data, so nothing has to be copied by hand.
A website in several languages
Pages, articles and news in 10 languages. AI translates and updates the texts, and every language version stays the same.
Online shop
Catalogue, prices, stock, orders and returns in one place. AI writes product descriptions and keeps the catalogue tidy.
Online booking
Customers choose the service, the specialist and the time themselves. The system takes care of schedules, rooms and rescheduling.
Customers and sales
Enquiries, deals, emails and campaigns are kept on the customer's record. No request gets lost between the inbox and spreadsheets.
Customer support
Every request has an owner until it is resolved. The whole conversation stays in one place.
AI staff
They work across the whole system at once: writing, translating, handling orders and customers. Under your control.
Not a chatbot — a team of AI staff that is already at work
Each AI staff member has a name, a role and its own area of responsibility. They work with your real data, hand tasks to each other and to people, and never go beyond the rights you gave them. Our own team works this way every day: people and several AIs together.
Write, translate and reply
Page texts, news, product descriptions and translations into every language of the site. They sort incoming mail and prepare replies to customers.
Handle orders, bookings and customers
They check statuses, update customer records, prepare the next steps and spot what has stalled.
Work as a team
One AI splits a big task into parts, others work on them in parallel. The result goes to a person or to the next AI. You can also talk to them by voice.
Work with ChatGPT and Claude
Already using ChatGPT or Claude? You can connect them to your website and customer base — with exactly the rights you grant.
An AI chat gives advice. A Sapphire AI staff member does the work
A chat sees only what you paste into it. An AI staff member works inside your system — with your products, customers, orders and bookings.
| What we compare | The usual way | With Sapphire |
|---|---|---|
| What it knows | What you pasted into the chat | Your up-to-date products, customers, orders and bookings |
| What it does | Writes a text or a suggestion | Does the work: updates, processes, prepares emails |
| How many | One assistant per conversation | A team of AIs with roles that hand tasks to each other |
| Who finishes the job | You: copy, check and enter it by hand | You check only what matters |
| Control | Depends on how you asked | You set the rights, every action is recorded |
A real estate agency where AI runs the routine
A small real estate agency chose our system for exactly this scenario.
Before. The agent looks for buyers, answers emails and messages, keeps contacts in a spreadsheet and has to remember whom to call back and when. Less and less time is left for viewings and negotiations.
After. Properties, clients, emails and text messages are in one system. An AI staff member matches clients to properties, keeps contact records, prepares emails and reminds about next steps. The agent sees the full history of every client and spends the time on what brings in money.
What it takes. The agency website, a property database, a CRM with email and SMS, and an AI staff member with rights to this data only. All of these are parts of one system — nothing needs to be glued together.
A shop where AI runs the catalogue and the routine
Products, prices, stock, orders, payments and returns in one system. The AI staff member works with them directly, not with copies in a chat.
- No more manual catalogue workAI finds specifications, writes and translates descriptions, and keeps product attributes in order.
- Everything about an order in one placePayment, stock, shipping, returns and customer emails are all linked to the order.
- Answers based on factsBefore replying or changing anything, AI checks orders, payments and stock in the system.
Service bookings without calls and back-and-forth messages
Customers choose the service, the specialist and the time themselves. The system takes schedules, rooms, equipment and days off into account.
- Customers book on their ownThey see free time slots, book, reschedule and cancel without a phone call.
- You set the rulesServices, specialists, locations, schedules and exceptions are managed in one place.
- AI handles the exceptionsIt checks availability, moves bookings according to your rules and marks no-shows.
Start with the one task that takes up most of your time
There is no need to rebuild the whole business at once. Start with one area and add the rest once you see results.
- 1
Show us where the time goes
Tell us what your team does by hand every day: replies, orders, bookings, translations, spreadsheets.
- 2
Choose the parts you need
Website, shop, booking, customers or support — we switch on only what solves your task.
- 3
We set up the system and the AI
We move your data, configure the system and give the AI staff their roles and rights.
- 4
Launch and support
The licence is perpetual. The first 6 months of updates and support are free; after that, it is up to you.
Your data, your rules
AI works inside your system and only with the rights you have given it.
You grant the rights
An AI staff member can do no more than the person it works for. You can give it less.
Passwords and access are not for AI
Passwords, keys and permission management stay with people. AI has no access to them.
Review where it matters
Emails can stay as drafts for review, and pages are published only after a second person approves them.
Every step is recorded
The log shows which AI did what, and on whose behalf.
Your server or ordinary hosting
The system runs on your own server or on hosting. Your data is stored where you decide.
Free choice of AI
Work with AI from different providers and switch between them without rebuilding the system.
The core and the modules you need
The Sapphire I.C.D.S. core is a multilingual website and AI staff. Add booking or a shop if you need them. The licence is perpetual, with 6 months of updates and support included.
Sapphire I.C.D.S. Core Platform
The base for a multilingual business website: pages, menus, articles, news and AI staff in one system.
Sapphire Tempus
Online booking for services: staff, schedules, free slots, rescheduling, cancellations and payments in one place.
Sapphire Emporium
An online shop with catalogue, cart, payments, orders, stock, promotions and returns in one system.
Tell us what takes up most of your time
Describe your business and the tasks your team does by hand. We will tell you which parts of Sapphire you need, what the AI staff can take over and what it will cost.